How do I download one file instead of all files in a transfer?

You will be sent a download link when your files are ready for collection. The link will take you to a secure place in our site after you’ve been requested to log in. You will then be given the option to batch download all your converted videos or select the ones you want individually. It’s important to note your downloads are only available for seven days from the point you receive your download notification. If you’re not having any joy with this contact our Support Team and we will definitely get you what you need.

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