Our standard delivery time is up to 48 hours. You will be notified of your delivery time once your files have been received for conversion. We allow seven days for you to download your assets thereafter. It’s important to note that we can only convert videos if they are the right format and quality. If you’re unsure of the quality checks it’s best to review our Content Capture Guidelines. If you need more information contact our Support Team who’ll be happy to help.
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